Village Forest Care Cottage
At Village Forest Care Cottage, we care for families as well as residents, and that includes caring for your personal information. This policy explains, in plain language, what information we collect through vfcottage.com, how we use it, and the choices you have.
This policy covers our website for both of our assisted living facilities:
- Village Forest Care Cottage – Rosenberg, 3200 Ave N, Rosenberg, TX 77471, (346) 840-2155
- Village Forest Care Cottage – Needville, 7306 Welch Ct, Needville, TX 77461, (281) 755-8702
What we collect
Information you give us. When you fill out a form on our site, like a request for information, a tour booking, a job application, a resident referral, or a volunteer or vendor inquiry, we may ask for:
- Your name, email address, phone number and mailing address
- The reason you’re contacting us and any message or comments you write
- The date and time you’d like to tour
- For job applications: your work history, answers to screening questions, and any resume or files you attach
Please share only what’s needed to help us respond. You never have to give us information you don’t want to share.
Information collected automatically. Like most websites, ours automatically collects some basic technical information when you visit. This includes your browser and device type, the pages you view, how you got to our site, and a general location based on your IP address. We use this to understand how our site is used and to keep it working well.
How we use your information
We use your information to:
- Answer your questions and follow up on your inquiry
- Schedule and confirm tours, and send reminders
- Review job applications, referrals, and volunteer or vendor inquiries
- Share information you’ve asked for about our homes and services
- Improve our website and understand which pages are most helpful
- Protect our site from spam and misuse
Phone, text and email
If you give us your phone number, we may call or text you about your inquiry or tour. Message and data rates may apply. You can reply STOP to any text message to opt out, or just tell us you’d prefer not to be contacted that way.
We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes. Information shared with service providers who help us run our messaging (described below) is used only to provide that service to us.
How we share information
We do not sell your personal information.
We share information only:
- With trusted service providers who help us run our website, forms, scheduling and communications. They may use it only to provide services to us.
- When the law requires it, or to protect the safety and rights of our residents, families, staff or others.
- If our business changes hands. In that case, your information would stay protected by a policy like this one.
Third-party services we use
Our website uses a few outside services. Each one has its own privacy policy.
- Google Analytics helps us see how visitors use our site, such as which pages are viewed and for how long.
- Google reCAPTCHA helps block spam on our forms. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
- Google Maps shows our locations and nearby hospitals.
- Google Fonts displays the text styles on our site.
- YouTube and Vimeo play our tour videos.
- Online form and scheduling tools power some of our contact, tour, job application, referral, volunteer and vendor forms. Information you enter in these forms goes to the provider that hosts them on our behalf.
- Our website platform stores messages sent through our on-site contact forms.
We also link to our pages on Facebook, Instagram and LinkedIn. If you visit us there, those companies’ own privacy policies apply.
We may also work with marketing partners to advertise our homes online. This may involve ad services that use cookies or similar tools to show our ads and measure how well they work. When that happens, we’ll update this policy to describe them.
Cookies
Cookies are small files saved by your browser. Our site and the services listed above, especially Google Analytics, reCAPTCHA and our video and map players, may use cookies or similar technologies to remember settings, count visits and prevent spam.
You can block or delete cookies in your browser settings. If you do, the site will still work, though some features like videos, maps or forms may not work as smoothly. To opt out of Google Analytics, you can use Google’s opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Health information
Our website is not meant for medical records or detailed health information. Please don’t send medical records or sensitive health details through our website forms. We’re glad to talk about care needs by phone or in person.
Resident health information is handled separately from this website, under applicable law, including HIPAA and Texas rules where they apply.
Children
Our website is meant for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
How we protect your information
Our site uses a secure (HTTPS) connection, and we take reasonable steps to protect the information you share with us. No website or online service can promise perfect security, but we work to keep your information safe and limit who can access it.
Your choices
- Opt out of texts by replying STOP, or ask us to stop calling or emailing you.
- Ask us to see, update or delete the information you’ve sent us through our website.
- Manage cookies through your browser settings.
To make any request, just reach out using the information below.
Contact us
If you have questions about this policy or your information, we’re happy to help.
Village Forest Care Cottage – Rosenberg
3200 Ave N, Rosenberg, TX 77471
(346) 840-2155
Village Forest Care Cottage – Needville
7306 Welch Ct, Needville, TX 77461
(281) 755-8702
You can also reach us through the Contact page.
Changes to this policy
We may update this policy from time to time. When we do, we’ll post the new version here.